Shop Policies - Elisamama



  • We ship within 48-72 hrs. of receiving an order
  • All advertised items are ready to ship unless otherwise stated
  • International shipping is automatically calculated with USPS shipping rates.

Customs and Import Taxes

  • Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Returns and Exchanges
  • Returns sent back within 14 days of purchase may receive a refund
  • Items must be returned in original condition to be eligible for a refund
  • Items purchased with a discount code or on sale are FINAL SALE are not eligible for a refund
  • Elisamama is NOT responsible for shipping costs on returned items